Darlene has been in the insurance industry for 12 years and joined the JIS team in June 2016 as a licensed customer service representative. She is very focused on providing the upmost attention to ensuring customers service needs are handled promptly and efficiently, along with sales of personal line products. In the 6 years with JIS, she has built personal relationships with our customers and is excited to get to know new customers. Darlene shares in the same work ethics and high standards as JIS and has become most valuable to our team. She is always there to help. She has a daughter and son-in-law Madison & Millard and a son Mason, and a new addition, granddaughter, Mylah, who she is delighted to spend time with. She attends Calvary Church and enjoys singing in her spare time.